How to Make a Website for a Small Business: A Complete List of Do’s & Don’ts

Navigating the world of website creation for your small business might seem like a maze. But it’s not just about getting started; it’s about making the right moves. This guide is here to illuminate the path, highlighting the essential steps to take and, crucially, the pitfalls to avoid.

Let’s demystify the process together.

From picking the perfect domain to crafting your site’s design, we’ll guide you through every decision. This blog is your blueprint, ensuring you’re equipped with the knowledge to excel.

By the end of this read, mastering how to make a website for your small business – with a keen eye on the do’s and don’ts – will be within your grasp.

What Steps Should You Follow to Ensure a Smooth Website Build for Your Small Business?

It’s important to start with the end in mind when embarking on a website build for your small business.

Keep this step-by-step checklist handy to ensure you’re on the right track:

  1. Choose Your Domain Name: Pick a domain that’s catchy, easy to remember, and reflective of your brand
  2. Select a Hosting Provider: Find a reliable hosting service that suits your website’s needs and budget
  3. Plan Your Site’s Structure: Outline the pages and sections your site will have to ensure a smooth user journey
  4. Design Your Website: Focus on a design that aligns with your brand and offers an excellent user experience
  5. Create Compelling Content: Develop engaging, informative content that communicates your message and value proposition
  6. Implement SEO Best Practices: Optimise your site for search engines to improve visibility and attract more visitors
  7. Set Up Analytics and Tracking: Install tools like Google Analytics to monitor your site’s performance and user interactions
  8. Launch Your Site: After thorough testing, launch your website to the world
  9. Promote Your Website: Use social media, email marketing, and other channels to drive traffic to your new site
  10. Maintain and Update Regularly: Keep your site fresh and up to date with regular content updates and maintenance

This checklist will guide you through each crucial stage of your website build, ensuring you don’t miss any key steps.

Choosing Your Domain Name

When it comes to setting up your small business website, the domain name is your first impression. It’s the digital address where customers can find you, so making it count is crucial.


  • Pick a name that reflects your business: It should be memorable, easy to spell, and give an idea of what you do
  • Use relevant keywords: This can help with SEO and make your website easier to find


  • Overcomplicate it: Avoid long and confusing names that are hard to remember or spell
  • Use hyphens or numbers: These can confuse potential visitors and make your site harder to find

Did you know that 77% of consumers make purchases based on brand names? This highlights the importance of choosing a domain name that resonates with your audience.

Selecting a Hosting Provider

Your choice of hosting provider can significantly affect your website’s performance. It’s about finding the right balance between cost, reliability, and services offered.


  • Look for reliability: Opt for a provider known for uptime and strong customer support
  • Consider scalability: Your hosting should grow with your business, offering easy upgrades as needed


  • Skimp on quality for price: While budget is important, a poor hosting service can lead to site downtime and slow loading times, harming your business

Planning Your Site’s Structure

A well-thought-out site structure not only helps visitors navigate your website but also aids in SEO.


  • Keep it intuitive: Your site’s navigation should be straightforward, making it easy for visitors to find what they’re looking for
  • Use a logical hierarchy: Start with broad categories and narrow down to specific items or services


  • Overload your menu: Too many options can overwhelm visitors, leading to a poor user experience
  • Neglect your footer: It’s a great place to repeat important navigation links and include contact information

Designing Your Website

The design of your website should reflect your brand and appeal to your target audience, ensuring a memorable and positive experience.


  • Focus on simplicity and readability: Use clean layouts and easy-to-read fonts
  • Optimise for mobile: With a majority of web traffic coming from mobile devices, a responsive design is essential


  • Ignore branding: Consistent use of colours, fonts, and logos strengthens your brand identity
  • Overuse elements: Too much clutter can distract from your message and goals

Creating Compelling Content

Content is king in the digital world. It drives engagement, informs your audience, and plays a crucial role in SEO.


  • Address your audience’s needs: Provide value through informative and engaging content
  • Use a variety of content types: Blogs, videos, and infographics can cater to different preferences


  • Forget about SEO: Incorporate relevant keywords naturally to improve your search engine ranking
  • Neglect updates: Regular updates keep your content fresh and your audience coming back for more

Implementing SEO Best Practices

SEO is what helps your website get found by search engines and, by extension, your potential customers.


  • Conduct keyword research: Understand what your audience is searching for and optimise your content accordingly
  • Focus on quality backlinks: Links from reputable sites can boost your site’s authority and ranking


  • Overlook local SEO: For small businesses, local search optimisation can be a game-changer
  • Ignore metadata: Title tags and meta descriptions are crucial for click-through rates from search engine results pages

Setting Up Analytics and Tracking

What gets measured gets managed. Setting up website analytics allows you to understand visitor behaviour and tweak your strategy for better results.


  • Use Google Analytics: It’s a powerful and free tool to monitor your site’s performance
  • Track conversions: Know where your leads and sales are coming from to focus your efforts effectively


  • Get overwhelmed by data: Focus on key metrics that align with your business goals
  • Ignore the insights: Use the data to make informed decisions and continuously improve your website’s performance

Launch Your Site

It’s launch day! Before making your website live, ensure it’s polished and primed for the public eye, offering the best possible experience to every visitor.


  • Thoroughly test your website: Before going live, ensure all links work, the site loads correctly on various devices, and there are no typos
  • Make a launch plan: Consider timing your launch to coincide with a marketing push or event to maximise impact


  • Rush the launch: Launching a site with errors or poor functionality can turn visitors away for good
  • Ignore feedback: Early user feedback is invaluable. Be open to making changes based on user experience

Launching your site is a pivotal moment. 88% of online consumers are less likely to return to a site after a bad experience. This statistic underscores the importance of getting it right the first time.

Promote Your Website

Leveraging different marketing strategies, actively spread the word about your new website to attract and engage a wider audience.


  • Leverage social media: Share your site on all your business’s social media platforms to drive initial traffic
  • Engage in email marketing: Send out an announcement to your email list, offering incentives to visit your new site


  • Spam your audience: While promoting your site is important, flooding your audience with too many messages can be counterproductive
  • Neglect SEO: Organic search traffic is a long-term strategy. Continue optimising your site post-launch to build visibility

Did you know that over 50% of website traffic comes from organic search? Effective promotion and SEO are key to harnessing this potential.

Maintain and Update Regularly

Regular updates and maintenance not only keep your site running smoothly but also ensure that your content remains fresh and relevant to your audience.


  • Schedule regular updates: Keep your content fresh and relevant to encourage repeat visits
  • Monitor site performance: Use analytics to understand user behaviour and identify areas for improvement


  • Let your site go stale: Outdated content can harm your credibility and SEO rankings
  • Ignore technical issues: Broken links, slow loading times, and other technical problems can drive visitors away

72% of consumers who perform a local search visit a store within 10 kilometres. Keeping your site updated and performing well is crucial for capturing this local search interest.

By following these do’s and don’ts, you’ll be well on your way to establishing a successful online presence for your small business. Remember, your website is often the first point of contact with potential customers, so making a strong impression is key.

Elevate Your Website with Expert Support

Creating a small business website is a crucial step towards establishing a robust digital presence. From selecting the perfect domain name to launching and promoting your site, each step is vital for success. However, navigating this path can be complex.

At Oddball Marketing, we specialise in transforming small business websites into powerful digital assets. Whether you need help with SEO, content creation, or analytics, our team is ready to elevate your online presence.

Interested in making your website stand out? Contact Oddball Marketing today and let us help you achieve digital excellence. Visit our website for more information.

Sources: Tailor Brands, BrightEdge, Leadpages

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